@believeit, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding your HP DeskJet 4255e All-in-One Printer!
We're thrilled to have the opportunity to assist you and provide a solution.
It sounds like you're dealing with a frustrating issue. Let's try a few troubleshooting steps to see if we can fix the problem with your HP DeskJet 4255e All-in-One printer:
Check the Paper Tray: Make sure the paper is loaded correctly and isn't jammed. Sometimes, even a small misalignment or a slight jam can cause the printer to incorrectly report that it's out of paper.
Reset the Printer:
- Turn off the printer and unplug it from the power source for about 30 seconds.
- Plug it back in, turn it on, and try printing again.
Clear Print Queue: Sometimes, an issue with the print queue can cause problems. Go to Control Panel > Devices and Printers, right-click your HP printer, and choose See what's printing. Clear any pending print jobs.
Update Printer Drivers:
- Go to HP’s official website and ensure that your printer's drivers are up-to-date. You can download the latest drivers for Windows 10 there, which might fix connectivity or printing issues.
Check Wireless Connection: Since your printer is wireless, make sure that it’s properly connected to your Wi-Fi network. A weak or intermittent connection might cause incomplete prints.
Check for Paper Size Mismatch: Sometimes, the printer settings might be mismatched with the paper size loaded. Ensure that the settings in the printer driver match the actual paper in the tray.
Disable 'Smart' Features Temporarily: Some printers have "smart" features like double-sided printing or other advanced settings that can cause issues. Try disabling any smart features and print a simple test page.
Printer Firmware Update: Sometimes, printers have firmware updates available that can fix known bugs. You can check HP’s website or the printer's menu to see if a firmware update is available.
Try these steps, and let me know if the issue persists!
Take care, and have an amazing day!
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Regards,