5. Inspect for Blockages or Residue:
Sometimes, ink residue or dried ink can clog the printhead, causing the error to appear. Gently wipe the printhead with a damp cloth (preferably with distilled water) to remove any visible residue.
6. Hard Reset the Printer:
Even though you've done a full reset, try performing a hard reset to see if it clears any lingering software issues:
- Turn off the printer and unplug it from the power source.
- Wait for at least 5 minutes.
- Plug it back in and turn the printer on.
7. Try a Different Power Source:
In some cases, power issues can cause the printer to malfunction. If the printer is connected to a power strip or surge protector, try plugging it directly into a wall outlet.
8. Test with HP Smart App or HP Print and Scan Doctor:
Use the HP Smart App or HP Print and Scan Doctor to check for additional diagnostic options and troubleshooting steps. These tools can sometimes identify issues that are not immediately visible.
Let me know how it goes!
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