Reset the Printer to Factory Settings
If the issue persists:
- Press and hold the Wi-Fi button & Power button for about 10 seconds.
- This will restore factory settings and may clear any stuck errors.
Check HP Smart App for More Details
- Open the HP Smart App on your phone or computer.
- Check if any specific error messages appear that might give more details.
If the issue still persists, let me know what error appears in the HP Smart App, and I’ll help troubleshoot further! 😊
I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨
Take care and have an amazing day ahead! 🚀
Best regards,