@Dennis07131028, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding printer firmware!
We're thrilled to have the opportunity to assist you and provide a solution.
Could you please elaborate on the issue?
- When did the error first appear?
- Did you notice any unusual noises from the printer?
- Have there been any recent changes, like new toner or a paper jam?
Additionally, could you share details about the laptop you're using with the printer? This will help me assist you better.
- Operating system (Windows/macOS/Linux)
- Connection type (USB/Wi-Fi)
- Printer model
Let me know so I can provide a more accurate solution!
Take care, and have an amazing day!
Regards,