Re: Print out did not came out in order

Hi @Lynettelim14, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
It sounds like your printer is printing in reverse order, where the last document sent to the print queue is printed first. This issue can be caused by printer settings, print driver configurations, or queue management.

Steps to Fix the Issue:

Check Printer Settings in Windows/Mac

• Windows:
  1. Open Control Panel→ Devices and Printers.
  2. Right-click on your printer and select Printing Preferences.
  3. Look for an option like Print Order or Reverse Print Order.
  4. If enabled, uncheck Reverse Order and click OK.
• Mac:
  1. Open System Preferences→ Printers & Scanners.
  2. Select your printer and click Options & Supplies.
  3. Check if there’s a Page Order setting and ensure it is set to Normal.

Check Application Print Settings

• If you're printing from applications like Word, Excel, or Adobe Acrobat:
  • Open Print Settings before printing.
  • Look for an option like Reverse Print Order or Print Last Page First and disable it.

Verify Print Queue Behavior

• Go to Control Panel→ Devices and Printers→ Open your printer’s queue.
• Ensure that jobs are not rearranged due to print driver settings.

Update or Reinstall Printer Drivers

• An outdated or incorrect driver might be causing print order issues.
• Download the latest driver from HP’s official website and reinstall it.

Print a Test Sequence

• Print a small set of documents (e.g., A B C) to see if the issue persists after changes.

I hope this helps. 

Take care and have a good day. 

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Max3Aj

HP Support