Hi @Tmautz, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If your HP LaserJet Pro M252dw is stuck in pause mode and won't resume printing, try these troubleshooting steps:
Check Printer Status in Windows (or macOS)
- Open Control Panel > Devices and Printers (Windows) or System Preferences > Printers & Scanners (Mac).
- Right-click your HP LaserJet Pro M252dw and check:
- If "Pause Printing" is enabled, uncheck it.
- If "Use Printer Offline" is checked, uncheck it.
- Click Resume Printing if the option is available.
Restart Print Spooler (Windows)
- Press Win + R, type services.msc, and press Enter.
- Scroll down to Print Spooler, right-click, and select Restart.
Remove and Reinstall the Printer
- Go to Devices and Printers, remove the printer.
- Restart your computer and reinstall the printer using HP Smart or HP Easy Start.
Check Network and IP Address
- Print a Network Configuration Page from the printer's control panel.
- Make sure the printer’s IP address matches what is shown on your computer (you can add it manually in printer settings if needed).
Update or Reinstall Printer Drivers
- Download the latest drivers from HP Support.
- Install the full HP Smart or HP Print and Scan Doctor tool to diagnose issues.
Hard Reset the Printer
- Turn off the printer, unplug it for 60 seconds, then plug it back in and turn it on.
I hope this helps.
Take care and have a good day.
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Max3Aj
HP Support