Hi @j914
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
I understand that the print jobs are not getting completed and are interrupted.
Superb description and stupendous diagnosis of the issue before posting. Kudos to you for that. 😊
No worries, I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:
Are you facing this issue after an update?
Did you try to change any setting on the computer.
I see you have tried many troubleshooting steps and I truly appreciate your efforts.
Let us also try the below steps to fix the issue.
Whenever a print job is sent to the printer, a file is created in Windows.
Sometimes these files become corrupt and cause problems.
To properly reset your printing environment, delete these print job files manually.
- If you have any work open in the software you printing from, save your work. Your current print jobs will be lost and will need to be printed again later.
- Click on Start menu
![]()
to open search or press ![]()
+S on your keyboard. - Type services.msc in the search box and press the enter key
![]()
Select Print Spooler from the services list.- Click Restart the service or click the restart button.
![]()
Try printing again.
If our solution hit the spot, please click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left as that would make our day!
Take care, and have an incredible day ahead!
Regards,
Hawks_Eye