Hi @Irishgirl1978, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Your new printer is printing at a snail's pace? That's definitely not the speedy experience you were hoping for! Let's try to inject some pep into its printing process.
Check Printer Settings:
- Print Quality: Ensure the print quality isn't set to the highest setting unless necessary. High-quality printing can significantly slow down the process.
- Draft Mode: Try printing in draft mode to see if it speeds up the printing process.
Update Drivers and Firmware:
- Drivers: Make sure you have the latest printer drivers installed. You can download the latest drivers from the HP Support website.
- Firmware: Check if there is a firmware update available for your printer. Firmware updates can fix bugs and improve performance.
Check Connectivity:
- USB Connection: If you’re using a USB connection, try using a different USB cable or port on your PC.
- Network Connection: If you’re using a network connection, ensure your printer is connected to the network properly. A weak Wi-Fi signal can cause slow printing. Try moving the printer closer to the router or using an Ethernet connection if possible.
Printer Spooler Settings:
- Restart Print Spooler: Sometimes, restarting the print spooler service can resolve slow printing issues. To do this:
- Press Windows + R, type services.msc, and press Enter.
- Find the "Print Spooler" service, right-click on it, and select "Restart".
I hope this helps.
Take care and have a good day.
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Max3Aj
HP Support