Check Printer Queue
- Sometimes, a stuck print job can cause the printer to display error indicators.
- On your computer, go to the printer queue and cancel any pending or stuck print jobs.
- On Windows:
- Go to Control Panel > Devices and Printers.
- Right-click your HP printer and select See what's printing.
- Cancel any print jobs.
- On Mac:
- Go to System Preferences > Printers & Scanners.
- Click on your HP printer and cancel any pending jobs.
Check the Wireless Connection (If Applicable)
- If your printer is connected to Wi-Fi, a connection issue can cause the error indicator.
- Check the status of your Wi-Fi network and make sure the printer is still connected to the correct network.
- Try printing a test page or performing a network diagnostic test from the printer's control panel (if available).
Reset the Printer (Again)
- You mentioned performing resets, but try a full power reset:
- Turn off the printer and unplug it from the power outlet.
- Wait for 60 seconds.
- Plug the printer back in and turn it on.
- Sometimes, this can clear temporary errors or communication issues that don’t always go away with software resets.
Firmware Update
- It's possible that the error indicators are due to a bug in the printer’s firmware.
- Ensure your printer's firmware is up to date by checking for updates in the HP Smart app or through HP's official website.
You can refer to this guide for information on error codes and blinking light patterns.
I hope these steps help resolve the issue
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
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