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Printer shows tray 2 is empty when printing from PC. Have to hit hide button so printer works.

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Each time I attempt to print a document from my PC, running windows 11, the pc shows document is printing but the printer shows an error message, "Load paper, manually feed tray 1 with plain, letter (8.5 x11 inch) paper, or select "OK" to use other paper. Spent an hour on the phone yesterday with a HP Customer Service Rep. Printer did not work at all. He uninstalled the printer and reinstalled it with new drivers and firmware. The printer is hooked up to a wireless connection and my PC is hooked up with an ethernet connection. My printer is an HP Color LaserJet Pro MFP 3301 sdw


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