Re: 5610 all in one officejet stopped in the middle of printing

@Rmont917, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Cancel Print Jobs

• On Your Computer:
  • Open the Printers & Scanners settings.
  • Locate your printer and click Open Queue to see all the current print jobs.
  • If there are any jobs stuck in the queue, try to cancel them by selecting them and clicking the Cancel button.
  • Wait for a few moments to ensure the job is removed from the queue. If it still shows as printing, proceed with the next steps.

Turn Off and On the Printer

• Turn off the printer by pressing the Power button.
• Wait about 30 seconds, then turn the printer back on.
• This can help clear any temporary glitches and reset the printer’s internal memory.

Restart the Print Spooler on Your Computer

• For Windows:
  1. Open the Run dialog (press Windows + R).
  2. Type services.msc and press Enter.
  3. Find and right-click Print Spooler.
  4. Select Restart. This will clear any stuck print jobs.
• For Mac:
  1. Open System Preferences> Printers & Scanners.
  2. Right-click on the printer and select Reset Printing System (you’ll need to add the printer back afterward).

Check the Printer's Display

• Check the printer’s display screen for any error messages.

Disconnect and Reconnect the Printer

• If connected via USB:
  1. Unplug the USB cable from the printer and computer.
  2. Wait 30 seconds, then plug it back in.
• If connected via Wi-Fi:
  1. Restart your router.
  2. On the printer's menu, reconnect to your network.