Check PDF Settings
- If the issue is with PDFs, ensure that the file is not corrupted. Try opening the PDF in a different viewer, such as a browser or another PDF reader.
- Some PDFs might have security settings that prevent printing. Check the PDF's properties or permissions.
Clear Printer Queue
- Open the "Printers & Scanners" section on your computer, select your HP Envy 6200, and check if there are any stuck print jobs in the queue. If there are, cancel them and try printing again.
Reinstall Printer Drivers
- Uninstall and reinstall the printer drivers. You can do this from the "Printers & Scanners" settings or through the HP Smart app.
- After reinstalling, restart both your computer and printer, then test printing again.
Print Test Page
- Try printing a test page to ensure your printer is functioning correctly. You can do this from the "Printers & Scanners" settings or from the printer’s control panel.
Check Email Settings
- If you're trying to print boarding passes from email, ensure the email is formatted correctly (HTML or plain text might not always print well). Try forwarding the email to a different address or downloading the attachment directly.
I hope these steps help resolve the issue
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
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