Hi @ym271, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
The orange light near the power button and the E and e error on your HP DeskJet Plus 4152 indicate a printer error, often related to paper jams, ink issues, or a carriage stall.
Since you’ve reset it and the blinking lights stopped but the orange light remains on, follow these steps:
Step 1: Check for Paper Jams
- Turn off the printer and unplug it.
- Open the ink cartridge access door and check for any stuck paper.
- Remove any jammed paper gently (do not force it).
- Close the door and plug the printer back in.
Step 2: Check Ink Cartridges
- Open the cartridge access door.
- Remove both cartridges, then reinsert them firmly.
- If the error persists, try replacing the ink cartridges if they are low or faulty.
Step 3: Check the Carriage Movement
- With the printer turned off, open the cartridge door.
- Manually move the carriage (where the ink cartridges sit) left and right gently.
- If it’s stuck, clear any obstruction and restart the printer.
Step 4: Perform a Hard Reset
- Unplug the printer while it is ON.
- Wait 60 seconds and plug it back in.
- Turn it on and try printing.
Step 5: Check for Firmware Updates
- Open HP Smart or HP Support Assistant.
- Check for and install firmware updates.
I hope this helps.
Take care and have a good day.
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Max3Aj
HP Support