Re: Printer not connecting to WiFi

Restart Devices

1. Turn off your printer, computer, and router.
2. Restart the router, wait for it to fully power up.
3. Turn on the printer and computer, then check if the connection is restored.

Update Printer Firmware

• Outdated firmware can cause connectivity issues.
  • Visit the HP Support Website to download and install the latest firmware for your OfficeJet 5252.

Test Using HP Smart App

1. Install the HP Smart App on your device (if not already installed).
2. Use the app to add the printer and check its status.

Note:

• Router Settings: Ensure the router's settings do not block the printer (e.g., MAC filtering or firewall settings).
• Static IP Address: Assigning a static IP to your printer can help maintain its connection.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support