I changed starter b & w cartridge for Instant Ink b & w cartridge with great difficulty because it would not click into place on HP Deskjet 2810e All-in-One printer. Windows 11HP 15s Laptop. windows 11 The colour cartridge was still working but when I tried to print it said door is open, I had closed it so I opened it and made sure it clicked. Same message. My partner accidentally closed external printer door and it was extremely difficult to open. It seemed to be catching at one corner. If the outside door was slightly twisted would that affect the cartridge door? HP Support told me to take out colour cartridge which I did and it printed in black and white. I then replaced the starter coloured cartridge and tried printing again and again it worked. I haven't tried printing in colour but it will probably be ok.
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