Hi @Christt,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If your HP printer isn't printing when you click the print button, here are a few troubleshooting steps you can try.
Check Printer Status:
- Make sure the printer is powered on and connected to the computer or network.
- Ensure that there are no error messages on the printer’s display (if it has one).
Check for Paper Jams:
- Inspect the printer for any paper jams or obstructions.
Verify Printer Queue:
- Open the printer queue from your computer and check if there are any stuck print jobs. Cancel any stuck jobs and try printing again.
Check Ink/Toner Levels:
- Ensure that the printer has enough ink or toner, and replace any empty cartridges.
Restart Devices:
- Restart both the printer and your computer.
Update Printer Drivers:
- Make sure the printer drivers are up to date. You can download the latest drivers from the HP support website.
Reinstall Printer:
- If updating drivers doesn’t help, try removing and reinstalling the printer on your computer.
Check Network Connection (for wireless printers):
- If the printer is wireless, check that it's properly connected to your WiFi network. You can run a network test from the printer’s control panel.
Check Printer Settings:
- On your computer, ensure that the correct printer is set as the default printer.
I hope this helps.
Take care and have a good day.
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Alden4
HP Support