I've had a issue since JAN 4, 2025. E6 Error General Printer Failure.
Chatted with representatives twice and they can't solve this remotely, and pushed it to another person that "would get back to me", but no contact at all since.... They said it might "take some time" to hear back. HOW much time is SOME TIME? So far, 2 weeks!! This is unacceptable!!! I cannot use the printer at all, purchased last Feb 2024,and it is still under warranty. To keep the power to the printer, all the lights are flashing on and off. The power button doesn't work, I have unplug it.