Thank you for your reply. It is unfortunate that HP has chosen not to fix a well-documented issue. It is doubly unfortunate that HP's suggested first step for Mac owners is to get a Windows computer.
Your reply did not work because I do not have a Windows computer, but it did steer me towards solutions elsewhere.
Solution 1 (If you don't want to mess with certificates)
- Find and note the IP address for your printer. For this device, touch the WiFi symbol in the upper right of the screen, then touch the "Network WiFi on" symbol and scroll down to the device's IP address.
- On your Mac: Settings --> Printers & Scanners --> click on and remove the troublesome device
- Settings --> Printers & Scanners --> Add Printer, Scanner, or Fax --> click the "IP" tab and fill in the fields as follows:
- Address: your device's IP address
- Protocol: IPP
- Queue: leave blank
- Name: will default to your device's IP address
- Location: leave blank
- Use: Generic PCL Printer
- Click add.
- You will now see this printer, identified by the IP address, under "Printers & Scanners"
- Note that this will only work for printing, not scanning
- If you want to use your device for scanning, add it back the conventional way, i.e., Add Printer, Scanner, or Fax --> Default, then follow the prompts. You will now have the device listed twice under "Printers and Scanners," once with the HP device name (this one will scan but not print) and once labeled with the IP address (for printing). I recommend giving the latter a more useful name, I went with "Use this one for printing."
Solution 2 (generate a certificate with a Mac)
- go here
- Note that this solution uses Chrome. Chrome did not work for me, but Firefox did.