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Re: hp officejet 6500 e709n-general printer error

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Hello yzcsf,

 

Welcome to the forums:)

 

 

I understand you are seeing an error code on your 6500 and before that appeared, you had a paper jam. I would suggest looking at the guide below to troubleshoot.

 

'Ink System Failure' or a '0x...' or a 'C2...' Error Message Displays on the Front Panel

 

If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.

 

 

Regards,


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