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Smart tank 7300 endlessly prints status reports

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This is the worst printer we have ever owned. This thing constantly prints status reports, doesn't matter if we are printing anything or not, it will print a ream of paper in a day if we don't pull out the tray. We have tried everything suggested in your help menus and faq's including a factory reset. We're fedup as this was not a cheap printer.  I hope you can help because if I have to go buy a new printer it will NOT be another HP.... We bought this specifically to save $$$ on ink only to end up paying for it in wasted paper. Please help...


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