I am trying to get a printer running and updated. It works and prints a page when connected directly with wire usb, but not when trying to print remotely, it doesnt work with bluetooth, and the bigger problem is when i use Scan Doctor software on my pc from hp.com. it gives me a message when i click troubleshoot on the Scan doctor, it says the device manager has an error, it says restart your computer and run the program again, but it doesnt work. it gives the same message, "error with device manager", it doesnt give me anything else to do. this is on a slightly older laserjet hp printer.