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False out-of-paper message after switching from hp photo paper to plain paper; must unplug to fix

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I must unplug and restart my new Officejet Pro 9125e printer to eliminate an erroneous "out of paper' error message and start printing again after I remove HP photo paper and fill the tray with plain paper. HP support has not been able to help after 3 live chats with agents (each with a different case number).


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