Hi @beerjunda
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
The error code OXC4EB827F on your HP Officejet 3830 typically indicates a hardware issue, often related to the printer's internal components. Here are some steps you can take to troubleshoot this problem:
1. Power Cycle the Printer
- Disconnect the power cord from the printer and the wall outlet.
- Wait for about 60 seconds.
- Reconnect the power cord and turn the printer back on.
2. Check for Paper Jams
- Open the printer and check for any paper jams or obstructions in the paper path.
- Remove any stuck paper carefully.
3. Inspect Ink Cartridges
- Make sure the ink cartridges are properly installed and not low or empty. Remove and reseat them if necessary.
4. Reset the Printer
- Perform a hard reset:
- Disconnect the power cord.
- While the printer is off, press and hold the Power button for about 15 seconds.
- Reconnect the power cord and turn the printer on.
5. Check for Firmware Updates
- If you can get the printer to respond, check for any firmware updates via the HP Smart app or the HP Support website.
I hope this helps.
Take care and have a good day.
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Rachel571
HP Support