Upgraded from Windows Vista to Windows 7 Home Premium. Downloaded and installed the PS_AIO_03_C4400_NonNet_Full_Win_WW_130_140 from HP.com/go/total care. Software updated and installed correctly with the exception of the HP Solution Center 13.0. When clicking on the Solution Center icon on the desktop only a blank page opens.
Uninstalled from the W7 Control Panel, Add/Remove. (the HP Solution Center and Printer Diagnostic software could not be uninstalled from the Control Panel/Add-Remove softwre) . Reinstalled the "Full_Win_WW..." software and the Solution Center still only opens as blank page.
- The two files in the Digital Image/bin/hpqscloc/1033.xml & hpqscloc.dll are installed.
- Ran HPPSdr and hppiw.exe's and they did not detected any errors in the installation or drivers
- CPE_SCAN_DESTINATION_UPDATE_HPCOM_001_003.EXE also ran without errors.
Appreciate any suggestions to resolve this issue.