Hi @Snopeas,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
The error code B80B8710 on your HP OfficeJet Pro 8025e All-in-One Printer, along with flashing lights and unresponsive buttons, suggests a firmware or hardware-related issue that may prevent the printer from functioning properly.
Here are some general troubleshooting steps you can try.
Power Cycle the Printer
- Turn off the printer by unplugging it from the power source.
- Wait 60 seconds.
- Plug it back in and turn on the printer to see if the error clears.
Perform a Hard Reset
- With the printer on, unplug it directly from the power source.
- Wait 60 seconds.
- Plug the printer back in and turn it on. This can reset some internal components.
Update Firmware
- If your printer becomes responsive, check for any available firmware updates using the HP Smart App or the printer’s control panel. Firmware updates can sometimes resolve error codes.
Check for Paper Jams or Obstructions
- Inspect the paper trays and internal areas for any paper jams, foreign objects, or misaligned components that could be causing the error.
I hope this helps.
Take care and have a good day.
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Alden4
HP Support