Hi @ahmad9905,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
The "PCL XL Error" typically indicates a problem with the printer's printer control language (PCL) driver or settings. Here are some steps you can try to resolve the issue on your HP Color Laserjet Pro 3303 printer.
Update Printer Drivers:
- Go to the HP website and download the latest drivers for your HP 3303 printer.
- Install the updated drivers and see if the issue is resolved.
Check Printer Settings:
- Ensure that your printer settings are correctly configured. Sometimes incorrect settings can lead to PCL errors.
Print a Test Page:
- Print a test page to determine if the error persists. This can help isolate whether the issue is with specific documents or the printer itself.
Clear Print Queue:
- Sometimes, clearing the print queue can resolve the issue. Go to your computer's printer settings and cancel any pending print jobs.
Reset Printer:
- Try performing a reset on the printer. Turn it off, unplug it for about 30 seconds, then plug it back in and turn it on.
Reinstall Printer:
- Remove the printer from your computer's list of devices and reinstall it. This can help fix any driver-related issues.
Check for Firmware Updates:
- Check if there are any firmware updates available for your printer on the HP website. Installing the latest firmware can sometimes resolve PCL errors.
Check for Network Issues:
- If you're printing over a network, ensure there are no network issues affecting communication between your printer and computer.
I hope this helps.
Take care and have a good day.
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Alden4
HP Support