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Re: i dnot know what happend

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Hi @unknown142,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

It sounds like your HP InkJet 3636 printer might be experiencing a hardware issue or an error state. Here are a few troubleshooting steps you can try.

 

Power Cycle:

  • Turn off the printer.
  • Unplug it from the power source.
  • Wait for about 60 seconds.
  • Plug it back in and turn it on.

Check Connections:

  • Ensure all cables and connections are secure, including the power cord and any data cables.

Check for Paper Jams:

  • Open the printer's access doors and check for any paper jams or obstructions.

Reset the Printer:

  • If the printer has a reset button or option in the menu (though it may not be accessible if the screen isn't working), try performing a reset.

Inspect the Ink Cartridges:

  • Open the ink cartridge access door and make sure the cartridges are properly installed.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 


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