Hi @navin-mordani,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It sounds like there might be an issue with the print settings or drivers on your computer. Here’s a step-by-step guide to troubleshoot this issue.
Check Printer Settings on Your Computer:
- Open the document you want to print.
- Go to the print dialog (usually File > Print).
- Select your HP ENVY 6055 E printer.
- Click on “Properties” or “Preferences.”
- Ensure that “Color” is selected in the print settings.
Update or Reinstall Printer Drivers:
- Go to the HP Support website and download the latest drivers for your HP ENVY 6055 E.
- Install the drivers and restart your computer.
- Try printing again.
Check Printer Preferences in Windows:
- Open the Control Panel.
- Go to “Devices and Printers.”
- Right-click on your HP ENVY 6055 E printer and select “Printer Properties.”
- Go to the “Advanced” tab and check the “Print Processor” settings.
- Make sure the correct driver is selected.
Check for Software Conflicts:
- Sometimes, third-party printing software can interfere with printing settings. Ensure no such software is causing conflicts.
Reset the Printer:
- Turn off the printer, wait for about 30 seconds, and then turn it back on.
Print a Test Page:
- Go to “Devices and Printers.”
- Right-click on your HP ENVY 6055 E printer and select “Printer Properties.”
- Click on “Print Test Page” to ensure that the printer is functioning correctly.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support