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There is a problem with the printer or ink system. Turn printer off, then on.

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I have an HP Officejet Pro 8600 Premium. 

It has been a great printer until today when it noted the following;

Printer Failure:  There is a problem with the printer or ink system.  Turn printer off, then on.  If problem persists, contact HP.

 

I've done the power cycle bit (both via on/off & unplug) and tried to contact HP which is how I got routed "here".

I recently installed a non-HP ink cartridge.  I've been using this same non-HP cartridge brand for several years without issue.

I'm considering getting a single HP cartridge from my local office supply store to see if the recently replaced cartridge is defective in some way.

 

Thoughts on a solution?  Thanks.


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