I've seen other reported issues but nothing to fix this issue.
I bought my daughter this printer for Christmas, she is only using it for the first time today and was unable to print from Word 2003 on her laptop. I did a test print from my computer and it worked, however I had used Outlook 2013 and not realized the significance of this. We tried several times from her machine and it would only print the first cm of the page. I asked her to email to me so I could test and sure enough, in word 2013 I had problems too, different problems, for me it would say printing on the printer screen, then cancelling then return to the menu. Tried this several times with no success. Finally I tried printing a photo via MS Office photo manager and it worked again.
My daughter then moved the contents of her word document to a powerpoint document, it seemed to be working, got 1/3 of the way down the page, then stopped, not cancelled, just stopped, and still says "now printing", finally after several minutes it spat the page out and then wanted the next page (even though the 4 small images were on one page), loaded another page and it printed 1cm and then finished the job.
So why is it doing this? How can this printer be so fundamentally flawed it can not handle simple documents? Is there a hotfix or update due shortly to rectify this?
We have the latest drivers and the printer performed an update when we first set it up. If this can't be resolved then we will return it and vow never to buy HP again.