Hi @Duclos,
Welcome to the HP Support Community.
I'd be happy to help you!
I understand that you are having issues with the printer.
To be able to answer you effectively, we need some information.
Could you elaborate more on the issue?
Are you getting any errors?
May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.