Re: HP ENVY 6452e Print Failed: showing %Starting flattened image 8 0 obj

Hi @MaylinNorthBay,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your printer is printing out raw PDF data instead of rendering the PDF file correctly. This issue can occur due to various reasons such as a corrupted PDF file, outdated printer drivers, or issues with the print spooler service. 

Here are some steps you can take to troubleshoot and resolve this issue:

Update Printer Drivers:

• Ensure that you have the latest printer drivers installed for your HP ENVY 6452e. You can download the latest drivers from the HP Support website.

Use a Different PDF Reader:

• Try using a different PDF reader, such as Adobe Acrobat Reader DC, Foxit Reader, or SumatraPDF. Sometimes the issue can be related to the PDF software you are using.

Check Print Settings:

• Make sure that the print settings in your PDF reader are correctly configured. Ensure that "Print as Image" or a similar setting is selected in the print dialog box.

Reinstall Printer:

• Remove the printer from your list of devices and reinstall it:
  1. Go to Settings > Devices > Printers & scanners.
  2. Select your printer and click Remove device.
  3. Reinstall the printer by clicking Add a printer or scanner.

Clear Print Spooler:

• Clear the print spooler to remove any stuck print jobs:
  1. Press Win + R, type services.msc, and press Enter.
  2. Scroll down to Print Spooler, right-click, and select Stop.
  3. Navigate to C:\Windows\System32\spool\PRINTERS and delete all files in this folder.
  4. Go back to the Services window, right-click Print Spooler, and select Start.

Convert the PDF File:

• Try converting the PDF to another format (like JPEG or PNG) using an online converter or a software tool, then print the converted file.

Test with a Different PDF File:

• Test printing with a different PDF file to see if the issue is specific to the original PDF.

Refer to this document:  HP ENVY 6452e All-in-One Printer User manual

I hope this helps. 

Take care and have a good day.

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