Welcome to the HP English Community --
Are you paying for a monthly Print-by-Page Instant Ink subscription on a printer you have not used in well over a year?
OK - odder things have happened.
If the printer can be made to print at all,
then
Yes - you need new cartridges.
AND
If you are subscribed to Instant Ink,
You need to talk to Instant Ink Support.
Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<
-- No Joy?
Comments, questions, objections, or need information not found online at the HP Instant Ink Support - Website ?
Your faster option:
Contact the team at HP Instant Ink Support during business days and hours available in your region.
Reminder
Where available as an option, the phone number will display when the office is open for business.
Check to see when to call.
OR
Choose to continue to wait here in the HP Community for an agent to find and respond to your question.
When necessary, Agents can access private information.
Waiting is not faster – our HP Community is not HP Instant Ink support – Waiting generally works.
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People who own, use, and support HPdevices.
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