Getting an error that says “there is a problem with the printhead” for my HP OfficeJet Pro 6968. I have completed the virtual chat to troubleshoot and because the printer does not have a lever to eject the printhead, the bot directed me here. Is there a solution to fix this? I cleaned the bottom of the printhead as best as I could to reduce ink buildup. This printer has worked fine for years until yesterday.
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