Hello, I am writing to see if you can help me or recommend, I was given a HP ENVY 6055e multifunction printer and I was able to install it without any problem, it scans without any problem, but I notice that an orange light flashes on the right side and on the board appears ERROR E0, I print or copy and it does not allow me, I understand that it is the cartridges, I took them out, cleaned their slots and reinstalled them and the same error appears, the cartridges feel more or less full. What could I do in this case?
I used the virtual assistant and it gave me this information
HP ENVY 6055e Multifunction Printer
Out of warranty: Ends Tues. 16, 2023
Product No.
223N1A
Additional Information Coverage Type
of Coverage
Factory Warranty Type
Service Wty: HP HW Support Status
Replacement Date
Start date expired
March 17, 2022
Time
Remaining Warranty Service level expired
Standard
Material Handling
Global Coverage
Standard office hours Standard office days
Standard parts logistics
Standard product lead time
NextLeverage TechResource Remote
HP ships to customer locations
HP Pickup
HP Pickup
Deliverables
Advance Product Exchange
Remote hardware support and diagnostics
Will I have to buy a new printer or can the printer still be fixed?
I hope you can help me, thank you very much
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I opened the HP Smart app and noticed something that says the cartridges require registration with HP Insta Ink and I don't understand what to do there.
