Hi bnewlin,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand the printer is showing offline.
I will be happy to help you.
I have provided a document for Print Jobs are Stuck in the Print Queue. Disregard the title.
Follow these steps to resolve this issue.
Solution five: Determine whether the printer is paused or offline.
Solution six: Manually clear the print queue.
Solution seven: Restart the Print Spooler device.
Try printing again.
I have provided a URL how to get to the device manager and check for conflicts if you are still having issues. How do I get into Windows Device Manager?
Then click the link below Identifying problems in the Windows Device Manager.
If you require further help please provide the following information so I can help you better.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
What does the printer icon show in devices and printers now?
What did it show for the printer in the device manager?
Thank you for posting on the HP Forums.
Have a nice day!