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Re: HP MFP M127 unable to print via remote desktop

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Hi cjb,

I saw you have another post "MFP M127 with remote desktop Windows 2012 r2 not printing" with the same issue, right?

"The user Remote desktop into the remote server( which had the printer installed originally for testing) and the user sees his printer redirected but when he tries to print,  the print is shown on the server printer queue and then prints  but the user does not receive the print at his end."

How do you make the printer show on server printer queue?

 

I would like to confirm with you regarding the printer connection path. Please correct me if i'm wrong.

 

Windows 2012 r2 server-->Remote connect with local PC Win7 Pro 64-->USB connect with printer M127.

 

 

 

 

Please try below steps and let me know if that helps.

method 1:  share printer on Win7 PC , then print from server again to test.

                      right click printer driver->Printer properties ->Sharing->check "Share this printer"

 

method 2: share printer on Win7 PC, install print driver on Server 2012, add printer port pointing to Win 7

                     refer to method 1 to share printer driver on Win7 PC

                      install print driver on Server 2012 by adding print post as" \\Win 7 computer name or IP address\Printer share name"

 

 

The above methods is the only ones I have in my head now. I may need your  clarifications for further troubleshooting.

 

Thanks and looking forward to your feedback.

 

have a good day.

 

Catherine


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