Hi there Saphire65,
You haven't yet mentioned what model # of printer you have, so I'll link three videos below for how to fix paper jams. Take a look, and see if any of them are similar to your printer.
http://www.youtube.com/watch?v=lS1441RmrKY
http://www.youtube.com/watch?v=awexfMvUzJA
http://www.youtube.com/watch?v=suiQgoH-8cM
Please repost if you need further help, just let me know which exact printer you have :)