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Printer door will not close after printing

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HP Envy110 Model D411c.    I printed a page, the door opened,  the extender arm came out but  was partially blocked. The printed page was in the tray and was retrieved, the extender arm retracted, but the printer door did not close completely.  I have printed pages since, all works well except for the door.  It closes partway and stops.  No warnings appear on the screen.  I have to shut down to allow the door to close. Help!


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