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Re: HP photosmart 5514 Scanner

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Hello Oboe, 

 

I am afraid to say that, the scan bulb is not available in stores.

 

You might try the below steps and check if it works out.

 

  1. When the printer is ON, unplug the power cord of the printer.
  2. Wait for full 60 seconds.
  3. Plug in the printer power cord directly to wall outlet ( by-pass surge / power strip ), and the other end to the printer. 
  4. The printer should power on automatically.
  5. Try making a Copy. 

If issue still exists, contact HP Tech Support.

 


If you are in US , the toll free # is 1-800-474-6836 .

If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.


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