Unfortunately that does not work for me because there is no mention of the second tray when I look at the printer properties on my screen.
My tale is much like those that I've read. My first 8600 recorded "out of paper" with even ordinary print paper. I returned that one to the store only to find that the replacement recorded "out of paper" when I tried to use either photo or card stock paper. A case manager decided that I needed a replacement and thus I am now on my THIRD 8600, still with absolutely the same issue. Subsequently, I have been promised by agents and supervisors that a case manager would call me; the phone number and extention number I've been given for a case manager leaves me on hold for an hour plus (on three occasions).
Over the past three weeks I have spoken with innumerable agents, technicians, senior technicians, supervisors and case managers. What I find absolutely astonishing is that not one of them has even hinted that this is as common a problem with the 8600 as it apparently is. Do you not all find it amazing that with the number of folks who are having exactly the same problem, HP has kept completely quiet about it?