This printer is 13 months old, therefore ONE month out of warranty and this problem started three weeks ago. Imagine that! The printed functions perfectly using the software/driver on the CD which came with the product. However, when it goes to update to the "software suite" and current drivers on the website, the machine fails to print. All else works perfectly, scanning and faxing. But documents wont even show up in the active documents window. Its as if they disappear when i press the print button. Remember, all the other functions perform perfectly with the exception of printing, I have attempted dozens of solutions but no luck.
Please help,
Thank you