Advance23, I got the printer to work finally. Simply went to Devices and Printers, right-clicked on the printer and selected Remove device. Reboot. Back to Devices and Printers, Add a printer. Printer works fine BUT the HP DeskJet software (with dashboard so you can manage, scan, etc.) wants to reinstall the printer over and over. It cannot recognize the printer is already installed and operational.
AND - when scanning at greater than 300dpi, a Scanner Unreachable error box comes up. 300dpi seems to work fine, but the printer is rated at 1200dpi. The error box says "Scanner communication cannot be established...." plus 3 more paragraphs. I've already checked the firewall settings, and they are Trusted.
What should I do next?