Hi All,
I'm receiving constant "paper jam" errors when trying to print photos on HP Premium Plus photo papers. I'm using 13x18 cm and A4 papers. I've sacrificed one sheet of A4 paper and have printed the printer's self-test report and it goes out all OK.
I've already followed instructions to clean paper feed rollers but with no effect (e.g. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01123477&lc=pl&cc=pl&product=3194498&sfs=2122956&client=IWS-01&ProductNameOID=3194497&TopicText=PaperJam&SubTopic=Clean&jumpid=re_r3990_eSupport/Redbox&custom_solutionid=rb10020057&IssueNumber=69550)
I'm about to give up and look for service but the strange thing is that it jams only when trying to print photos (e.g. from Lightroom) but is ok when copying documents or printing self-test report.
Any hints here?
Thanks,
Adam