Just installed the drivers off the HP website successfully and am now printing pages off of the web both wirelessly and via the USB cable. When printing off of a website, not all the black text print will print. I later discover that Excel and Word will not print either The printer is receiving the commands and discharging the proper quantity of paper, but with nothing printed on them. I have sufficient ink and the HP diagnostic doctor that I downloaded says everything is fine. Windows 7-64 is the O/S. Any ideas? Appreciate the response.
Thanks