Hi Denise,
The following document will explain how to do an alignment. Click Here If the answers to the following questions are no, an alignment is probably not the solution to the problem.
An inch is lost from the right side when you print a receipt for an order on-line.
- Do you have the same problem when print a text document saved on your computer?
- Do you have the same problem if you make a photocopy?
I look forward to hearing from you. The answers to these questions will help me know the next step to take.