Hello AbelleT4,
Welcome to the HP Forums! I understand you are unable to copy a document from the scanner glass. Please make sure this printer is plugged into a direct wall, not a surge protector.
I am recommending this step to test out the power, and to verify if you are able to copy a document successfully.
You stated that you are able to print documents from your computer fine, are you printing in black ink?
Also, please try Resetting the Printer.
Does this issue occur when using the automatic document feeder on your printer?
Please let me know if this resolves your issue or not.