Hi Pstoft.
I'm not clear what you're describing here:
Tried always to print photo in portrait.....select photo shows in landscape ok
What are the first few steps you do before that? Are you starting with one of the Quick Print templates?
You should be able to click a size like 4x6 Quick Prints, add your photos, and then print without having to rotate anything.
Our customer support team can help. They're at www.hp.com/global/us/en/consumer/digital_photography/free/software/support-form.html
Thank you for using HP Photo Creations,
RocketLife