Hi @XXXOOOXXX,
Welcome to the HP Support Community
I understand you are facing an Ink Cartridge issue with your HP DeskJet Plus 4155 Printer. Not to worry I will help you to get a resolution to resolve the issue.
To assist better:
- Are you using genuine HP ink cartridges?
- Was there any recent update on the printer prior to the issue?
- Do you see any Error message on the screen which shows E1, E2, E3, E4, or E5?
While you respond to that, Let's perform a power drain:
- With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
- Remove USB cable, if present.
- Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
- Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
- Turn on the printer and wait till warm-up period finishes and the printer is idle
Update the printer firmware
- Click here to download and install the latest printer firmware from your product
- Click here to know different methods of updating printer firmware.
If the issue persists, then please follow the steps mentioned in this document: HP DeskJet 2700, 4100, 4800 Printers - Blinking Lights
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
