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hp officejet 4620: alignment fails.

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I've had this printer for abount 13 months with no problems. Now when I print I get mostly blank pages. I tried to align but it fails. the alignment page prints blue dashes on the top half of the page and at the bottom of the page is a caution sign, an arrow pointing down and the  word IMPORTANT! all printed in red. The alignment fails. Don't know what to do. Please help!


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